FAQs

Frequently Asked Questions

If you have a question about our services, then you may find the answer in our frequently asked questions below. Still canโ€™t find the answer? Just get in touch by simply calling us today.
Do I need a referral?
No. You can self refer to see one of our clinicians as they are trained to diagnose your condition and recommend treatment.

On the phone or 24/7 online.

We try to see people the same day but typically it is 24 hours unless we have space on the day. For injections it would be a 24 hour period to book.
We recommend appropriate clothing. It is sometimes necessary to undress and we recommend shorts and a shoulderless top. We work to ensure decency and respect is upheld for both patient and practitioner.
We accept insurance for Physiotherapy. Any other service, unless agreed with full fee coverage would not be